Companion Care (Norwich) Ltd, located within the Sprowston retail park in Norwich, has garnered a strong reputation in the community, reflected in its impressive 4.6-star rating from 620 reviews on Google Maps. This high rating, supported by a substantial number of reviews, indicates a generally positive consensus among clients, suggesting a reliable and trustworthy veterinary practice.

The clinic is noted for its veterinary nurse training facility, highlighting its commitment to education and professional development within the veterinary field. Among its dedicated team, Rob and Riaan stand out for their exceptional compassion and clinical expertise, as mentioned in multiple reviews. Their contributions, along with those of other staff members, have been lauded for making challenging times more manageable for pet owners.

Some reviews, however, point to issues with the clinic's booking system. Clients have expressed frustration with the inability to book appointments in advance, needing to call at the start of the day for same-day slots, which can result in long hold times and limited availability. This aspect of their service has been a noted point of dissatisfaction for some pet owners, leading them to seek alternatives.

Despite this operational challenge, the clinic's team receives high praise for their dedication, empathy, and support during difficult circumstances, such as end-of-life care and weight management programs. These qualities, coupled with a personalized approach to patient care, make Companion Care a respected choice for pet owners in Norwich.