Willow Veterinary Clinic in Norwich stands out as a reputable establishment, boasting a commendable 4.6-star rating from 149 reviews on Google Maps. This impressive rating is indicative of the clinic's consistent delivery of high-quality veterinary services. The clinic also serves as a veterinary nurse training facility, which reflects its commitment to advancing veterinary care and education.

The reviews present a generally positive picture of the clinic's services. Several reviewers highlight the professionalism and friendliness of the staff. Layla Kosima praised vet Agnieszka for her knowledge and care during her guinea pigs' check-up, while Ross Bray appreciated the welcoming atmosphere and thorough service provided during his puppy's vaccination. Michael Hooker and Nicole Lee have also commended the clinic for its exceptional service, with Lee noting a life-saving intervention for her cat in an emergency situation.

However, it is important to acknowledge a critical review from Aidan Foley, who reported a negative experience involving aggressive sales tactics and subsequent communication issues. This suggests that while the clinic is largely well-regarded, there may be instances of service inconsistency.

Overall, Willow Veterinary Clinic appears to be a reliable choice for pet owners in Norwich, particularly given the volume of positive feedback. The presence of skilled veterinarians like Agnieszka and Nagger, along with stories of dedicated care, reinforce the clinic's strong reputation. Prospective clients are encouraged to consider the predominantly positive reviews, while remaining mindful of any potential service discrepancies.